Privacy Notice
Online Privacy and Security
Our commitment to your privacy extends to all areas of operations, including our Internet activities. Our web site, www.commercial-bank.com, provides additional details about information privacy and security when you visit Commercial Bank online.
This notice applies to the Commercial Bank family of companies. This includes Commercial Bank, Commercial National Financial Corporation, CNFC Mortgage Corporation, and CNFC Financial Services Inc.
Protecting your privacy is important to Commercial Bank. This notice explains what information we collect and how we use it. In
order to provide our customers with a broad range of financial products and services as effectively and conveniently as possible,
we use technology to manage and maintain customer information. The following policy serves as a standard for all companies in
the Commercial Bank family and our employees for collection, use, retention, and security of nonpublic personal information.
What Information We Collect
We may collect “nonpublic personal information” about you from the following sources:
- Information we receive from you on applications
or other loan and account forms;
- Information about your transactions with us, our affiliates or others; and
- Information we receive from third parties such as consumer reporting agencies
"Nonpublic personal information" is nonpublic information about you that we obtain in connection with providing a financial
product or service to you. For example, nonpublic personal information includes information regarding your account balance,
payment history, and overdraft history.
What Information We Disclose
We are permitted under law to share information about our experiences or transactions with you or your account (such as your
account balance and your payment history with us) with companies related to us by common control or ownership ("affiliates”).
We also may share additional information about you or your account (such as information we receive from you in applications
and information from credit reporting agencies) with our affiliates. You may direct us not to disclose to our affiliates information
that does not relate solely to our experiences or our affiliates experiences or transactions with you or your account (such as the
application information and credit bureau information) by completing an Information Sharing Preferences form and mailing it to:
Commercial Bank
101 N. Pine River St.
PO Box 280
Ithaca, MI 48847-0280
We are also permitted under law to disclose nonpublic personal information about you to “nonaffiliated third parties” (i.e., third
parties that are not members of our corporate family) in certain circumstances. For example, we may disclose nonpublic personal
information about you to such third parties to assist us in servicing your loan or account with us; to government entities in
response to subpoenas; and to credit bureaus. We do not disclose any nonpublic personal information about you to any other third
parties, except as permitted by law.
If you decide to close your account(s) or become an inactive customer, we will continue to adhere to the privacy policies and
practices described in this notice.
Our Security Procedures
We also take steps to safeguard customer information. We restrict access to your personal and account information to those
employees who need to know that information to provide products or services to you. We use safeguards that comply with
federal standards to guard your nonpublic personal information.
Online Privacy and Security
Security Page >>
Privacy Resolution
Whereas Commercial Bank recognizes its customer’s expectations of financial privacy; and whereas preserving our customers’
trust is one of the core values of our institution and the broader banking community; we therefore resolve to abide by the
following guidelines for the responsible use and protection of our customer’s information:
- We will always value the trust of our customers and the importance of keeping their personal financial information confidential.
- We will provide our customers with our policy on using their personal financial information responsibly and protecting it.
- We will hold our employees to the highest standard of conduct in ensuring the confidentiality of customer information.
- We will hold any personal medical information about our customers sacred and will NOT use it for marketing purposes or in making credit decisions.
- We will use information responsibly in order to provide our customers with significant benefits, including fraud prevention, improved products and services and to comply with laws.
- We will use safeguards to protect our customers against the criminal use of their information and to prevent unauthorized access to it.
- We will offer our customers the option of restricting information shared with third parties for marketing purposes and honor their preferences.
- We will require the companies we do business with to abide by our privacy policy to maintain the confidentiality or our customers’ information.